Games keep freezing after the most recent update

erose86

I keep ending up in games where my opponent is clearly frozen, or I end up frozen and it’s very frustrating.

Just now I got into a game and it said it was waiting on my opponent, and it sat frozen until it eventually gave me the defeat screen and said that I conceded (I did not).

This isn’t unique to any one device. It happens on desktop and on mobile. I’ll play a few games just fine and then I run into one where one of us freezes. 😭

Skinner_

This has happened to me several times at this point. Very frustrating as you clearly don't concede yet take the defeat. Need to fix this asap

Mod_Bee

We understand your concerns, Trainers. We appreciate you both taking the time to share this with us. Our support team can assist, please open a ticket with them by going to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us". Thank you!