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error 15

mrpluffles
mrpluffles Member Posts: 1 ✭
in Pokémon TCG Bugs & Feedback #1

why do i keep getting login issues when i try to login to anything, tcg live doesn't let me login as soon as i put in my info it send me to the ''error 15, access denied'' idk what i did but i don't see why i can't play the game if i haven't even got to try to play it yet

Answers

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    edited July 10 #2

    Hello mrpluffles,

    I understand your frustration. I recommend reporting this directly through our official channels by opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there, click "Contact Us." 

    If you have any more questions or encounter other issues, please feel free to reach out!

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