Screen Stuck at Prize Draw
KMarxman
Member Posts: 1 ✭
I selected 2 cards after knocking out a Blood Moon Ursaluna. I selected the two cards, tapped select, and it gave me one card, but not the second. The screen was then stuck with the prize cards in front of me, but gameplay continues behind while my opponent took their turn. I could see the cards moving around as they took their turn, but I was still left with a prize card selection in front of me.
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Comments
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Oh no, sorry to hear your screen froze at the prize draw. We suggest reaching out to our Support team to assist with this issue. You can submit a ticket by going to https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link, from there select "Contact Us".
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