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Screen Stuck at Prize Draw

KMarxman
KMarxman Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

I selected 2 cards after knocking out a Blood Moon Ursaluna. I selected the two cards, tapped select, and it gave me one card, but not the second. The screen was then stuck with the prize cards in front of me, but gameplay continues behind while my opponent took their turn. I could see the cards moving around as they took their turn, but I was still left with a prize card selection in front of me.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 459 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Oh no, sorry to hear your screen froze at the prize draw. We suggest reaching out to our Support team to assist with this issue. You can submit a ticket by going to https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link, from there select "Contact Us".

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