Can you guys disable error code 10011?

Savage101 · April 8

Its been about 2ish weeks since i played tcg live I have not be able to play since the release of temporal forces because of that error code. I opened a ticket and i explained that im a content creator who makes a somewhat stable income off the game. They didn't even help me and here i am. Can you guys please disable that error code? that error code is bugged and has been since the game came out as a beta.

Mod_Skrilla · April 11

Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

RagnarokXII · April 13

Same. I can't do anything. It's been 25 days since I was locked out of the game because of this error and counting. And the support team can't do anything besides apologize and thank me for my patience. This is hilarious

madareja · April 13

Same..I cant play since new rotation..

Support said that developer working on it but no clear information when the fix come.

Savage101 · April 16

I already contacted support and they basically told me to get lost. They then threatened to block my account from putting in support tickets cause i kept asking for an update on this issue. Right now im looking for compentastion as today i was finally able to play the game

Ember15 · June 9

Do you know if anything changed that helped you log in?

Savage101 · June 13

the recent update before twilight was the one that changed

Can you guys disable error code 10011?

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