Can you guys disable error code 10011?
Its been about 2ish weeks since i played tcg live I have not be able to play since the release of temporal forces because of that error code. I opened a ticket and i explained that im a content creator who makes a somewhat stable income off the game. They didn't even help me and here i am. Can you guys please disable that error code? that error code is bugged and has been since the game came out as a beta.
Answers
-
Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"
2 -
Same. I can't do anything. It's been 25 days since I was locked out of the game because of this error and counting. And the support team can't do anything besides apologize and thank me for my patience. This is hilarious
5 -
I already contacted support and they basically told me to get lost. They then threatened to block my account from putting in support tickets cause i kept asking for an update on this issue. Right now im looking for compentastion as today i was finally able to play the game
3
