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mirage gate not working,not able to retreve energy from lost zone

Hi, I have this bug on ptcg live on both computer and phone where I have psychic grass and water energy cards in the lost zone but am only able to retrieve psychic energy and not the other energies, is anyone else experiencing the bug or is it just me? And can the bug be fixed pleaee.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 459 mod
    100 Comments 25 LOLs 5 Answers 25 Likes

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

  • TechHog
    TechHog Member Posts: 2,832 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers

    Read the card a couple more times.

    It gets energy from the deck, not the lost zone. There are no ways to recover any cards from the lost zone.

  • TechHog
    TechHog Member Posts: 2,832 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers

    In other words, not a bug.

  • Ravenclawed1234
    Ravenclawed1234 Member Posts: 766 ✭✭✭✭
    250 Agrees 500 Comments 100 Likes 25 Answers

    Nothing can be retrieved from the Lost Zone, that’s the point, Mirage Gate grabs energy from the deck.

  • OlderAngel11
    OlderAngel11 Member Posts: 1,644 ✭✭✭✭✭
    500 Agrees 1000 Comments 250 Likes 25 Answers

    If you were able to retrieve energy from the LZ at all, then this is a bug, but not in the way you described. Can't believe the mods don't even read the post, they just see the word "bug" and copy/paste their usual response to win.