Why am I unable to update the Windows version of Pokemon TCG Live?

H_A_E_ · August 2023

I was logging in to play the game because I wanted to test out an IRL deck I made in the game when I opened the game. It told me there was an update so I clicked on "Update Now" as it seemed like it was going to update the game. Instead it opened my browser to the Pokemon TCG Live website page. At first I thought that updates were being handled differently than what I had previously been doing but no. Now I have no idea what's going on. Can anyone help me out please?

uncomonfossil · August 2023

You need to download the program from the Live website & install it. You should not have to uninstall Live first.

darktainer001 · August 2023

you are not the only one having that problem, i have it too

apples124570 · August 2023

I completely uninstalled the game with the installer and got a new installer from the website and it finally worked.

apples124570 · August 2023

https://community.pokemon.com/en-us/discussion/comment/18165#Comment_18165

I completely uninstalled the game with the installer and got a new installer from the website and it worked.

darktainer001 · August 2023

i'am gonna try that then.

Benners1295960 · February 2024

do you lose you progress when you have to do that

Aramac92 · June 2024

https://community.pokemon.com/en-us/discussion/comment/18200#Comment_18200

I completely uninstalled the game with the installer and got the installer from the website and it did not work

Restarted my whole laptop, still didn't work. Starting to think it's just because I'm trying to use an older laptop despite meeting system requirements.

Why am I unable to update the Windows version of Pokemon TCG Live?

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