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Account Data reset
StevenECHOES
Member Posts: 1 ✭
On November 15 UTC, my account information was still normal, but the account was reset after the Mac client was opened on November 16 UTC and asked to log in again.
The original account level deck and pass were all deleted and reset.
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Answers
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Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"
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