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Account Data reset

StevenECHOES
StevenECHOES Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

On November 15 UTC, my account information was still normal, but the account was reset after the Mac client was opened on November 16 UTC and asked to log in again.

The original account level deck and pass were all deleted and reset.

Answers

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

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