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[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on February 17, 2026.
Please see the Version 1.35.0 - Patch Notes for more information.

Global beta doesnt actually mean global apparently.

ShogunRiko
ShogunRiko Member Posts: 7
5 Agrees First Comment

So im trying to log into the game on my phone, but i still get error 10010 which is an error that i think means not available in your location. This shouldnt be the case if it is a global beta. Any suggestions

Comments

  • Mod_Turtle
    Mod_Turtle Administrator Posts: 26 admin
    Second Anniversary 10 Comments 5 Likes Photogenic

    Hello @ShogunRiko,

    The game is currently under maintenance which you can read about here - https://community.pokemon.com/en-us/discussion/311/pokemon-tcg-live-maintenance-update-thread-updated-11-15-2022/p1

    During this time, you might experience issues while trying to connect to the game.

  • ShogunRiko
    ShogunRiko Member Posts: 7
    5 Agrees First Comment

    Is it still under maintenance? Because no matter whether its on my tablet, my phone and computer, it gives me this issue. I just tried it again on all 3. Its not possible.

  • TechHog
    TechHog Member Posts: 2,899 ✭✭✭✭✭
    2,500 Likes 2,500 Agrees 1,500 LOLs 2500 Comments
    edited November 2022 #4

    Is your game updated?


    Also, what region are you in?

  • Rateiosu
    Rateiosu Member Posts: 13 ✭✭
    10 Comments 5 Agrees 5 Likes Name Dropper

    Be aware TCG Live is not available in regions where the TPCi services aren't used. For example, you cannot download it if your Play Stre/Google Play account is set in Japan, South Korea and so on. (mine is Japanese, therefore I can't download it in Google Play)

    Asia-Pacific is a grey area there, players from there shall check their PlayStore/Google Play if the game is available.

  • ShogunRiko
    ShogunRiko Member Posts: 7
    5 Agrees First Comment

    I was able to download it just fine. Im in japan. I have my play store and everything in the united states. My computer downloaded it too but i get that error when i try to log in. Its not the download thats the issue. Its logging in. I can play pokemon tcgo in japan. I was just confused why i cant play live as well when i could download it.