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cant use some of my redeemed Pokémon

nlomuscio55
nlomuscio55 Member Posts: 2 ✭
First Comment
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

when i opened the packs i redeemed they showed gave me cards then when i went to add the cards to my deck not all of them appeared in response to me seeing this i left the game and restarted it 5 times in hopes it would fix it but it did not when i go to check expansions to see if i own the card it says i do but it won't show in my deck please help with this i kept the codes just in case but i got cards i really wanted to add and understandably I'm annoyed by not being able to use them

Comments

  • nlomuscio55
    nlomuscio55 Member Posts: 2 ✭
    First Comment
    #2

    they say there standard and everything

  • TechHog
    TechHog Member Posts: 2,900 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 LOLs 250 Likes
    #3

    Are the full/alt arts? If so, click on the regular art and then the Available drop-down below the card.

  • TechHog
    TechHog Member Posts: 2,900 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 LOLs 250 Likes
    #4

    Also, which sets?

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #5

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

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