Can't get past language selection screen
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still having this problem as of may 3rd 2023
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Has anyone had any luck after the June 26th update? I still cannot get past languages, since it white screens no matter where the file was installed at, or what I choose (english etc.).
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I have the same problem as well on mac. I have contacted the company and they suggested trying to turn off the "reopen windows when logging back in" setting when i shut down the mac. they also suggested deleting a certain driver. Neither of these "solutions" did anything. they stopped replying to the message thread, and continue to offer no solution.
The old game for one, worked. Had trading features (a pretty good feauture to have for a trading card game), had no limits on our cards, and many other enjoyable features that this new game has gotten rid of.
Terrible they had to ruin the digital TCG.
Sin they wont even get the game to load past language months later, and i predict never will.
Bring back the OG TCG Online.
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Same thing here. Been stuck on the language screen for months, even after reinstalls, even after updates. PTCGO was my only viable way to keep up with this game that I love. I think the dev team, the cooperate office, and Dire Wolf need to sit down and discuss some kind of compromise in which Dire Wolf can consult on how to make this app not only run smoothly but more lightly, without overworking the system. Combine that with well-published aesthetic suggestions from Tricky Gym and we'd be back in business here.
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run it as admin it works
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What game are you playing? That might help
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Hello Trainer,
I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"
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