Pokémon TCG LIVE Bugs & Feedback

Pokémon TCG LIVE Bugs & Feedback

Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Can't login to tcg live app on phone

24

Comments

  • Member Posts: 2
    First Comment

    If you are seeing the gray login, which was also happening to me on the iPhone, tap back in to your username or password so that the on-screen keyboard shows up, then select the Enter or Go button.

  • Member Posts: 2
    First Comment

    There is an update that happened you need to do it to get back on go to play store or whatever and dollowed it

  • Member Posts: 1
    First Comment

    Can't log in I contacted support nothing happened it keeps saying incorrect username or password even though it's right. What's the point of having the app when you can't even log in

  • Member Posts: 1
    First Comment

    It's the dumbest possible solution, but turning off my Wi-Fi and just logging in from my phone's data seemed to work. I have no idea why.

  • Member Posts: 1
    First Comment

    Disabling WIFI and going LTE/5G worked for me when migrated to a new phone.

    Old phone worked just fine on WIFI.

  • Member Posts: 1
    First Comment

    you have to uninstall and re install it then it works

  • Member Posts: 6
    Name Dropper First Comment

    December 2023 and this is still an issue... so disappointing. You would think the largest franchise in the history of humankind could make an app that works, but no. Tsunekazu Ishihara and the rest of Pokemon leadership should be embarrassed and ashamed by how they treat their loyal customers. I know high schoolers who create better software than this.

  • Member Posts: 6
    Name Dropper First Comment


  • Member Posts: 6
    Name Dropper First Comment

    December 2023 and this is still an issue... so disappointing. You would think the largest franchise in the history of humankind could make an app that works, but no. Tsunekazu Ishihara and the rest of Pokemon leadership should be embarrassed and ashamed by how they treat their loyal customers. I know high schoolers who create better software than this.

  • Member Posts: 6
    Name Dropper First Comment

    This actually worked for me lol. Thank you, much more helpful that pokemon support which essentially said "I dunno, look online"

Welcome!

It looks like you're new here. Sign in or register to get started.