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ERROR:10005 from PTCGL

YunCifer Member Posts: 2 ✭

July 2023 edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Hi all,I need help with this. Thank you very much.

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Comments

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  Mod_Bee Moderator Posts: 887 mod

  

  July 2023 #2

  Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

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  Sahri Member Posts: 29 ✭

  

  July 2023 #3

  Did you try disabling the virus scanner? I know that Pokemon TCG Live doesn't like a lot of virus scanners.

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  YunCifer Member Posts: 2 ✭

  

  August 2023 #4

  https://community.pokemon.com/en-us/discussion/comment/17437#Comment_17437

  Ya but now the error becomes error code 10097

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  Sahri Member Posts: 29 ✭

  

  August 2023 #5

  @YunCifer I got that too but you should get a popup telling you to update the client as well since there's an update.

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