Pokémon TCG LIVE Bugs & Feedback

Pokémon TCG LIVE Bugs & Feedback

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My phone heats up like crazy!

Hello everyone.

While I'm playing the game on the phone, it really heats up like it's overusing all of my phone resources. I can't play more than one or two games in a row because my phone becomes too hot to hold on my hands, and I'm afraid by playing long games I might damage my battery or the phone's circuits.

So far this is the only game that causes my phone to overheat (not even on Pokémon Go I experience this), which is rather strange because I bought my phone last year and it was not one of the cheapest ones (Xiaomi 12). I was wondering if anyone else experiences this? Are there any plans for a "light" version of this game without all the unnecessary visual effects so the phone isn't overcharged? Or at least some way to change the configuration for less demanding visual effects?

I play the game because it's a fun way to test deck ideas, but if some better done fan game comes along, I will switch without even hesitating.

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Comments

  • Moderator Posts: 143 ✭✭
    100 Comments Second Anniversary 25 LOLs 5 Likes

    Hello, Trainer,

    We want to make sure the proper team has visibility on this. To submit this to the support team, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us". Please provide additional details and attach screenshots, card expansion & number, or anything else helpful that could give the team more context. We appreciate you reporting this and sending us additional information.

  • Member Posts: 239 ✭✭✭
    100 Comments Second Anniversary 25 Likes 5 Answers

    Yeah I was in the deck builder on my brand new computer and almost burned my hand

  • Member Posts: 239 ✭✭✭
    100 Comments Second Anniversary 25 Likes 5 Answers

    also twinleaf

  • Member Posts: 12
    10 Comments First Answer First Anniversary Name Dropper

    Hi @Mid_Champion

    This is an ongoing issue that many people have experienced and reported. As far as we can tell, this issue is not being addressed by the developers.

  • Member Posts: 2
    First Comment

    On my iPad, the game drains battery wayyyyyyy too fast. One match drains 10% of my battery. I have never seen a game drain a battery like this on my iPad. Makes no sense at all.

  • Member Posts: 187 ✭✭✭
    100 Comments 25 Likes 25 Agrees 5 Answers

    I've noticed the drain gradually improves with use seemingly because it caches the card images over time....but then that cache gets tossed every time the app updates and it heats into overtime all over again. It also drains a bit more slowly off the charger vs with a charger plugged in – but with so much drain I would obviously rather have the charger plugged in.

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