[BUG] It's now possible to get more than 4 cards of the same type instead of credits
It seems to only happen with the rarest cards, but I have 6 Mega Gengar and 5 Mega Hawlucha and I haven't gotten the credits for any cards beyond the fourth.
When you pull from a pack one of these cards a "-1" is shown so the game doesn't seem to know how many cards we have. 😓
We need both the bug fix and the compensation of the credits lost.
Comments
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This happended to me too! I was like why did I get negative cards?!?!??!
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Indeed, I noticed the same issue.
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Hey there @Soh-ITA, @DoubleCure, and @fineasmatei! 👋
Thank you all for reaching out about these credits - please contact our support team directly at this link with further information, as they will be able to further assist with your accounts.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding as we look into this!
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