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Your customer service is terrible

for over a month now, every other game results in a disconnect. This is a known issue with ranked matches but you have not made any announcements, acknowledgements, or fixes. Instead over and over our fair play points are penalized for YOUR error. Moreover your forum moderation team advises everyone to file support requests which don’t DO ANYTHING to fix the problem - which is your system. What kind of a product is this?

Comments

  • Hades0918
    Hades0918 Member Posts: 8,096 ✭✭✭✭✭
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    Tag the mods every other day or every week

    As well as TPCi people

    We've been fighting here on the Forums for flag removal and after a month and five days we got acknowledged

    They still haven't fixed it, though, so we're going to keep the pressure on

    Try it

    It will take time, but make yourself be heard

  • Hades0918
    Hades0918 Member Posts: 8,096 ✭✭✭✭✭
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    Tomorrow, I'll give you list of them all

  • Perfect_Jab
    Perfect_Jab Member Posts: 221 ✭✭✭
    100 Comments 25 LOLs 25 Likes 25 Agrees

    Yea the customer support is terrible!! They just dismiss whatever you say an do nothing! I fought with them for months about not recieving my rewards for when i level up. Keep telling me that its a visual bug. Even though i still dont recieve them to this day! Thousands of points!! They do nothing. Its the biggest waste of time.

  • Hades0918
    Hades0918 Member Posts: 8,096 ✭✭✭✭✭
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    Okay, I can't

    Go to @Thur55555555555 post "Remove flags due to abuse" (or something like that) and there will be a list of them

  • Thur55555555555
    Thur55555555555 Member Posts: 2,821 ✭✭✭✭✭
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    Look, to the two people who disagreed with this. Yes, removing flags sounds absurd but what is more absurd is the fact the people have mass flagged me unfairly to the point where I have 876 flags none of which I deserve.

  • Hades0918
    Hades0918 Member Posts: 8,096 ✭✭✭✭✭
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    @Thur55555555555

    This is flagged

    Why?

    No reason!

    Here's a good example of flag abuse

  • Hops1fan
    Hops1fan Member Posts: 4
    Photogenic First Comment

    My games don't seem to do this. This might be an internet issue? Not saying that they have good customer support. That would be a lie. I sometimes get awful lag spikes but never a full on disconnect.