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Why is there no working updater for Windows?

Krump419
Krump419 Member Posts: 2 ✭
First Comment
in Pokémon TCG Live Bugs & Feedback #1

Out of the last four or five updates, only one has successfully updated on Windows. Every other time, clicking "update now" just takes me to the download page, forcing me to uninstall and redownload the entire thing

Answers

  • Hades0918
    Hades0918 Member Posts: 3,071 ✭✭✭✭✭
    2500 Comments 500 Agrees 500 Likes 250 LOLs
    #2

    And when I did that it still didn't work for me

  • Krump419
    Krump419 Member Posts: 2 ✭
    First Comment
    edited November 14 #3

    I apologize if multiple comments show up, they don't appear to be posting.

    edit: they only don't appear if I quote someone.

    To the poster above, make sure you delete all the old files including the old installer. I have definitely re-installed the previous version by mistake.

  • Hades0918
    Hades0918 Member Posts: 3,071 ✭✭✭✭✭
    2500 Comments 500 Agrees 500 Likes 250 LOLs
    #4
    https://community.pokemon.com/en-us/discussion/comment/101555#Comment_101555

    Ok

    Good to know

    I mostly play on my phone, so it doesn't bother me

    But when my phone runs out of space then I only have my computer and that's when it bugs me

    I'll remember that when I try to update again

    Thanks!

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,176 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #5

    Hey @Krump419. We understand your concerns. Our support team can take a closer look into this and assist you. Please reach out to Pokémon Support by submitting a ticket at support.pokemon.com with your device details so the team can investigate the updater issue.

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