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Bug with reward

Elmondor
Elmondor Member Posts: 1 ✭
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

I pass the step at 400pts and than that show me I won 200 Pink crystal 1000 token rainbow and some piece of gold and after I press the collect all, I dont have the reward in my inventory. After I reach the 500 pts I have the same problème, it show me a reward who I collect but doesnt show in my total of my currency...

Comments

  • Baboubabz
    Baboubabz Member Posts: 1
    First Comment
    ✭
    #2

    Same problem here.. Can't collect the 1st step rewards, and I'm at step3 now, still can't collect 1st step rewards..

  • Bhramavi
    Bhramavi Member Posts: 56
    25 Likes 10 Comments First Anniversary 5 Agrees
    ✭✭✭
    #3

    I not getting the rewards for level upgrade. I was at 25 during the last update now I am at 29. I noticed I have not gotten any rewards. It not getting collected at all. I am sure that this is now a bug.

    Already rewards in general is not good. But I am getting rob of my rewards 😔. Please fix this

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,637
    1000 Comments 250 Likes Fourth Anniversary 25 Agrees
    mod
    #4

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

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