[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on July 14, 2026.
Please see the Version 1.40.0 - Patch Notes for more information.
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on July 14, 2026.
Please see the Version 1.40.0 - Patch Notes for more information.
[Pokémon Trainer Central] Email Services Issues
We are aware of an ongoing mail client outage impacting accounts attempting to complete the account creation process.
If you are not receiving emails related to Pokémon Trainer Central account creation or activation, please try again later.
Thank you for your patience as we work to resolve this issue.
We are aware of an ongoing mail client outage impacting accounts attempting to complete the account creation process.
If you are not receiving emails related to Pokémon Trainer Central account creation or activation, please try again later.
Thank you for your patience as we work to resolve this issue.
My redeem codes don't seem to work
JustASansPerson
Member Posts: 1 ✭
I'm new to collecting and saw the redeem codes and tried it, I clicked the redeem thing after typing in the 13 digit code but it does nothing. I got the pack a few days ago and just noticed it and decided to redeem it and thats how I found out it wasn't working.
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Answers
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Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"
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