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Pulls Not Showing Up?

Has anyone else had an issue with pulls not showing up in card list? I pulled an Aegislash Ex yesterday night and today it's no where to be found. Duplicate pulls from the same TCG Live Pardox Rift booster are not showing up either. The Aegislash was most apparent because it was my first Ex of this card.
Answers
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Thank you TechHog for your reply. Unfortunately that does not work because I do not have a regular art of this card.
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Also it might be case sensitive. Make sure you're typing "Aegislash ex". There's no such thing as "Ex" Pokémon. There's "EX" (BW-XY) and "ex" (current). If you set the filter to "EX" the card wouldn't show up. You typing "Ex" makes me think you're not aware of the difference.
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Just stumbled across this thread because the exact same thing happened to me. I opened the app to add my Charizard-ex from Shining Revelry to my Fire deck, and it was just gone. I’m 100% sure I pulled it, I even showed the screen to a friend who was with me at the time. It’s like it vanished into thin air. I’ve already reached out to customer support in the meantime, but this is seriously strange.
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