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what fix?

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hi why can't i start the game, i tried to solve almost all the problems, still nothing, someone knows when i start the game, the pop-up window with the pokeball disappears and nothing happens anymore

Answers

  • LiquoriceTongue
    LiquoriceTongue Member Posts: 3
    First Comment
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    I cleaned the dns, I let it go through the firewall, I changed the time zone, the drivers are ok, windows 10, then what could it be?

  • LiquoriceTongue
    LiquoriceTongue Member Posts: 3
    First Comment
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    I turned off the passage through the firewall, reduced the screen resolution but still nothing... sorry for that many posts

  • Mod_Skrilla
    Mod_Skrilla Moderator Posts: 269 mod
    First Anniversary 5 Likes First Answer First Comment
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    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"