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issues redeeming codes online

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Savage101
Savage101 Member Posts: 13 ✭
5 Agrees First Anniversary Name Dropper First Comment
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

i recently bought 400 random codes online and as of typing this out every time i try to redeem a code it keeps saying the server cannot connect dude to the recapchta which is annoying. Now because of it i can only use 1 code at a time while this pop up constantly pops up. when i have it filled with codes, all the stuff gets deleted cause of the same pop up. When is this gonna get resolved?

Answers

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

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