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[Pokémon TCG Live] Gameplay Experience Disruptions

The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.

Game isn't loading on android

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TeraFlux
TeraFlux Member Posts: 2

After logging in the game will load all assets and then there will be a black screen with the music and then the game just crashes. Have tried clearing cache / rebooting / reinstalling and nothing helps.

TCG online used to work just fine, very frustrating this new version doesn't run.\

Amazon Fire HD 8 (10th gen)

Comments

  • Baconstripes01
    Baconstripes01 Member Posts: 1
    First Comment

    Has this been fixed yet? If so what's the fix?

  • Mod_Bee
    Mod_Bee Moderator Posts: 916 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees

    Hi @Baconstripes01 If you're still experiencing the issue with loading. We recommend to open a ticket with our Support team for assistance. To do that, go to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

    Thanks!