My game crashes all the time! What is this crash bug?
Can someone tell me what this bug is?
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I been having the crashing issues on iOS since December don’t expect it to be fixed anytime soon
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Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us"
Thanks!
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It may be related to the Apple device you're using. Older iPhone models have less RAM compared to recently-released models, I would run into those same crash issues with an iPhone 8 and they stopped popping up when I upgraded to an iPhone 14 Pro Max earlier his year. I personally wouldn't recommend trying to play Live on any model with less than 4GBs of RAM (in other words, any iPhone below an iPhone 11).
iPads are are a bit funky due to how some models can have different RAM limits but I assume they follow the same RAM requirements as iPhone, so any iPad with less than 4GBs of RAM is unsuitable for Live.
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