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My game crashes all the time! What is this crash bug?

pocketdxtr2
pocketdxtr2 Member Posts: 3 ✭
5 Likes
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1
IMG_0676.jpeg

Can someone tell me what this bug is?

Comments

  • TechHog
    TechHog Member Posts: 2,901 ✭✭✭✭✭
    5,000 Likes 5,000 Agrees 2,500 LOLs 2500 Comments
    #2

    It's the game crashing bug.

  • darkness018
    darkness018 Member Posts: 35 ✭✭✭
    25 Agrees 25 Likes 10 Comments First Anniversary
    #3

    I been having the crashing issues on iOS since December don’t expect it to be fixed anytime soon

  • Mod_Butterfly
    Mod_Butterfly Member Posts: 67 mod
    10 Comments First Anniversary First Answer
    #4

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

    Thanks!

  • grriffinn
    grriffinn Member Posts: 149 ✭✭✭
    Third Anniversary 100 Comments 25 Likes 5 Answers
    #5
    https://community.pokemon.com/en-us/discussion/comment/10309#Comment_10309

    It may be related to the Apple device you're using. Older iPhone models have less RAM compared to recently-released models, I would run into those same crash issues with an iPhone 8 and they stopped popping up when I upgraded to an iPhone 14 Pro Max earlier his year. I personally wouldn't recommend trying to play Live on any model with less than 4GBs of RAM (in other words, any iPhone below an iPhone 11).

    iPads are are a bit funky due to how some models can have different RAM limits but I assume they follow the same RAM requirements as iPhone, so any iPad with less than 4GBs of RAM is unsuitable for Live.

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