[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.
Failed redemption using the website
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Tenn_t
Member Posts: 1 ✭
Hey, there's no new pack or card pop up in the game after redeeming 10 codes using the website. Where can I find them/How can I get them back?
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Answers
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Yes, had the same problem and many others too... they left us in the dark about that issue, so far no offical response 😡
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Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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