[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 19, 2025.
Please see the Maintenance Notice - 11/19/25 announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 19, 2025.
Please see the Maintenance Notice - 11/19/25 announcement for more information.
Failed redemption using the website
Tenn_t
Member Posts: 1 ✭
Hey, there's no new pack or card pop up in the game after redeeming 10 codes using the website. Where can I find them/How can I get them back?
0
Answers
-
Yes, had the same problem and many others too... they left us in the dark about that issue, so far no offical response 😡
0 -
Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
0
