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Failed redemption using the website

Tenn_t Member Posts: 1 ✭

June 2023 edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Hey, there's no new pack or card pop up in the game after redeeming 10 codes using the website. Where can I find them/How can I get them back?

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Answers

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  DoubleCure Member Posts: 1,671 ✭✭✭✭✭

  

  June 2023 #2

  Yes, had the same problem and many others too... they left us in the dark about that issue, so far no offical response 😡

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  Mod_Skrilla Member Posts: 325 ✭✭✭

  

  June 2023 #3

  Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

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