The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
match freezing

Anyone else having the issue of the match freezing and having to concede in order to unfreeze it?
Answers
-
There is a common bug at the moment where cards will get stuck “suspended” in play locking the player out from actions, sometimes temporarily and sometimes for the entire game (requiring concession/time out).
If your game is freezing, it could be performance related and I would troubleshoot your device. You could start by reinstalling the game, and restarting your device.
0 -
I had the same thing happen right after maintence. I tried loading into the game and it just stayed at the board, wouldn't even load our decks as it said 0 for the deck count. I could still emote and concede so it didnt freeze just wouldn't let us play. I wish I knew why it happened but I loaded up the same deck right after and it worked fine.
0