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The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
[Pokémon TCG Live] Gameplay Experience Disruptions

The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.

Pokémon TCG LIVE Loading Stuck/Error/Freeze

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SayedSharon
SayedSharon Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1
Screenshot (2).png

Pokémon TCG LIVE app is not opening in the PC. I can play from Android. Error 10097 or 10099 appear all the time.

And the loading sometime goes to 33/37 but most of the time it stuck to 9/37. Does this happens to most the PC User?

Comments

  • Jayzuy
    Jayzuy Member Posts: 1 ✭
    First Comment
    #2

    My problem is a lil different from yours but i spent 20 minutes making a account and when i was on the login page i was tapping the username box and it didn’t work and the keyboard didn’t come up so please fix this problem I’m talking about the login page of TCG live

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #3

    Hello Trainer,

    I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

  • Ultra242x2
    Ultra242x2 Member Posts: 3 ✭
    First Comment
    #4

    I don't get stuck on the loading screen, but my game has 2fps every time I log in. The fade effect leading you into the game itself takes up to a minute. I severely just hate it though when the mod chat on these things just say they can't help. I swear this game was made by a 2 year old.

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