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PTCGL Witholding Anniversary Gift

FelixDewott
FelixDewott Member Posts: 32 ✭✭✭
Second Anniversary 25 Likes 25 Agrees 10 Comments
in Pokémon TCG Live Bugs & Feedback #1

I'm having this issue where no matter how many times I click the Accept Gift button for the 30th Anniversary gift, the game refuses to give it to me. Has anyone else had this issue? Will it be fixed before it goes away?

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Comments

  • chaosvlord
    chaosvlord Member Posts: 1 ✭
    First Comment
    #2

    same, unable to play games stuck in infinite update loop

  • Rusty_bolts
    Rusty_bolts Member Posts: 1 ✭
    First Comment
    #3

    Same here aswell

  • RevanSW2005
    RevanSW2005 Member Posts: 1 ✭
    First Comment
    #4

    me too and its so annoying i hope they will fix it soon ..

  • CamboGT
    CamboGT Member Posts: 1 ✭
    First Comment
    #5

    I tap on PLAY and my only option is to restart the app for an update. I can’t collect the anniversary reward or battle.

  • FelixDewott
    FelixDewott Member Posts: 32 ✭✭✭
    Second Anniversary 25 Likes 25 Agrees 10 Comments
    #6

    Oh. I just now was able to claim the gift, so that's cool. I will leave this thread up though just in case others are having a problem with this too and aren't as lucky as I am.

  • jimjamrolypoly
    jimjamrolypoly Member Posts: 2 ✭
    Third Anniversary 5 Likes First Comment
    #7

    I can’t play games and it’s stuck. Is there an update on this?

  • fineasmatei
    fineasmatei Member Posts: 6,298 ✭✭✭✭✭
    2,500 Likes 1,500 Agrees 1,500 LOLs 5000 Comments
    #8

    it is saying right now

    [Pokémon TCG Live] Game Client Issues

    The team is currently investigating issues with matchmaking and missing content.
    Thank you for your patience as we work to resolve this issue.

  • TPCi_GlowingMoon
    TPCi_GlowingMoon Administrator Posts: 256 admin
    100 Likes 10 Comments First Anniversary First Answer
    #9

    Thanks for the reports everyone!

    The team has pushed changes to Pokémon TCG Live that should have resolved these issues, but please let us know if you're continuing to encounter any problems (we recommend restarting your game client if you haven't done so already to refresh your connection to game services).

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