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Where do I submit a ticket regarding my 400 Ladder Point Loss Bug?

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Mister-Burkes
Mister-Burkes Member Posts: 114 ✭✭
First Answer First Anniversary 5 Agrees Name Dropper
in General Pokémon TCG LIVE Discussion #1

Hello, which options should I select on the customer support ticket to have my account fixed? I gained +960 exp, +850 losses (and +850 games played) and -400 ladder points after I automatically won a match when my opponent failed to connect to the game.

Please advise.

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  • Edurandomnumber
    Edurandomnumber Member Posts: 331 ✭✭✭
    5 LOLs First Answer 5 Agrees 5 Likes
    #2
    Options

    Support . pokemon . com (without the blanks next to the dots) -> PTCG live -> contact us.

  • SCPeace
    SCPeace Member Posts: 27 ✭
    Name Dropper 5 Likes 5 Agrees First Comment
    #3
    Options

    Same I was 980 and i switched decks and it put me back to 720 :(

  • lvlrAdam
    lvlrAdam Member Posts: 96 ✭✭
    First Anniversary 5 Likes 5 Agrees 5 LOLs
    #4
    Options

    Where is your nearest trash can? 😂

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