Can't login to TCG Live on desktop

Peeka13

Whenever I try to login to TCG live on desktop it tells me to login and then pops up the login page on my browser, but when I log in the game doesn't seem to register it and just keeps telling me to retry and keeps popping up the login page in my browser. Whether I click the retry button or the X it pops up the login page again. I'm able to login on my phone just fine but I'd really like to be able to login on desktop. I've tried it with my phone logged out but still the same thing happens. Can anyone please help?

Peeka13

Okay so I tried logging in through Google and that seemed to work. So never mind then I guess 🤷

fineasmatei

Is it on mac or windows?

PokeMom244

So its not on a phone.
Its made for phones and not laptops or desktops.
I tryed once on Chromebook but didn't work.
I hope this answers your question!

fineasmatei

https://community.pokemon.com/en-us/discussion/comment/133427#Comment_133427

It is for laptops and desktop.

PokeMom244

https://community.pokemon.com/en-us/discussion/comment/133429#Comment_133429

A Chromebook is a laptop.

Peeka13

I got it to work by logging in through Google. Go figure.

PokeMom244

https://community.pokemon.com/en-us/discussion/comment/133436#Comment_133436

Yay!

fineasmatei

https://community.pokemon.com/en-us/discussion/comment/133434#Comment_133434

I think your talking about tcp pocket. The person that made this post is talking about tcg live

Mod_Bee

Our support team can help troubleshoot login issues you're experiencing, @Peeka13. Please submit a ticket with the details and any applicable screenshots if possible. To do so, go to https://support.pokemon.com/ then click the Pokémon TCG Link link. From there click "Contact Us" Thanks!