[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on July 14, 2026.
Please see the Version 1.40.0 - Patch Notes for more information.
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on July 14, 2026.
Please see the Version 1.40.0 - Patch Notes for more information.
Not receiving bonus Aeos Gems. (only got 6000 instead of 7100)
Gollums
Member Posts: 4 ✭
I just bought the big Aeos Gem bundle on my Nintendo Switch and it only credited me 6000 gems instead of 7100, (went from 24 gems before purchase to 6024 immediately after) is this a known bug or how can I get the missing gems?
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Comments
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I think you should contact the pokemon company
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Hey @Gollums! If you still have not received your bonus gems, please send a ticket to our support team.
Alternatively, you can visit support.pokemon.com, choose Pokémon UNITE from the list, and click "Contact Us" on the bottom of your screen. From there, you can submit a ticket. We appreciate your patience and understanding!
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