[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
[Pokémon TCG Live] Gameplay Experience Disruptions
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
Why won't PTCG Live load after 31/37
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JoeBob15
Member Posts: 1 ✭
I have a 2019 android LGK40 phone, and I wanted to download PTCG Live. I signed in with a stable network, and the screen turned black and the game crashed at 31/37 loading. I cleared the data and cashe, deleted the game, restarted my phone, and tried again. The exact same thing happened. Is this a common problem? Thanks, long time fan of PTCGO and almost a regretter of migrating to Live.
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Answers
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Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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