Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
[Pokémon TCG Live] Gameplay Experience Disruptions

The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.

Why won't PTCG Live load after 31/37

Options
JoeBob15
JoeBob15 Member Posts: 1
Photogenic

I have a 2019 android LGK40 phone, and I wanted to download PTCG Live. I signed in with a stable network, and the screen turned black and the game crashed at 31/37 loading. I cleared the data and cashe, deleted the game, restarted my phone, and tried again. The exact same thing happened. Is this a common problem? Thanks, long time fan of PTCGO and almost a regretter of migrating to Live.

Answers

  • Darc21
    Darc21 Member Posts: 1
    First Comment

    Got the same problem here for me good to see its not a 1 off but shame they haven't fixed it in 8months its like they don't care

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".