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Why won't PTCG Live load after 31/37

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JoeBob15
JoeBob15 Member Posts: 1 ✭
Photogenic
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

I have a 2019 android LGK40 phone, and I wanted to download PTCG Live. I signed in with a stable network, and the screen turned black and the game crashed at 31/37 loading. I cleared the data and cashe, deleted the game, restarted my phone, and tried again. The exact same thing happened. Is this a common problem? Thanks, long time fan of PTCGO and almost a regretter of migrating to Live.

Answers

  • Darc21
    Darc21 Member Posts: 1 ✭
    First Comment
    #2

    Got the same problem here for me good to see its not a 1 off but shame they haven't fixed it in 8months its like they don't care

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #3

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

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