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Can we please fix the pink card bug??

Overheat455
Overheat455 Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

I have screenshots showing my cards and my opponents cards were appearing in a neon pink color. You can't tell what the card is if its an item or supporter card and can only really tell the pokemon by highlighting it to show the name. It's incredibly frustrating to play around and it's beneficial ongoing to weeks. Can the devs look into resolving this??

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,110 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hey there, @Overheat455! Thanks for reporting the issue with cards color being pink. We recommend to submit a support ticket through support.pokemon.com, selecting Pokémon TCG Live and then choosing “Contact Us." Be sure to submit details and screenshots for investigation. This will help the team identify what’s causing the issue and help.

  • hylozoe
    hylozoe Member Posts: 37 ✭
    10 Comments First Anniversary Photogenic 5 Agrees
    #3

    It's been happening non-stop. Trying to play, guessing of the 4 or 5 different cards in my hand, what they are. Or try nest balling, with 5 different pink cards to pick from. Randomly dragging cards to see whether they are benchable pokemon, evolution pokemon. Trainer cards totally unguessable. Basic energies appear at the right end but that doesn't help if you play more than one energy type. I have probably submitted 3 tickets on this already. It's not possible for the developers to not see this issue or have enough examples.

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