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Code cards not working

RAA927
RAA927 Member Posts: 1 ✭
edited August 31 in Pokémon TCG Live Bugs & Feedback #1

I’ve been trying to get rid of all my code cards so I’ve been redeeming a bunch and I just redeemed 30 of them but for some reason I didn’t get any packs. i’ve tried reloading the app, but it still doesn’t work.I haven’t had this happened to me before so I don’t know why it’s doing it.

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Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,119 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hello, @RAA927. We recommend submitting a ticket to support for a closer look into the code cards issue you're encountering. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us."

  • fineasmatei
    fineasmatei Member Posts: 297 ✭✭✭
    100 Comments 25 Agrees 25 Likes 5 LOLs
    #3

    It happend to me to I redemed 14 crown zenith packs and it only gave me 11

    I also got a shrouded fable pack and it didint give it to me

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,119 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #4

    Hello @fineasmatei. We recommend to also submit a ticket to support for further assistance with the code issue. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us."

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