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Game start screen constantly blurry and support couldn't help

jst95
jst95 Member Posts: 4 ✭
First Comment
in Pokémon TCG Live Bugs & Feedback #1

Hi,
I keep getting Error Code 19006 when trying to launch Pokémon TCG Live. The game starts, but during loading it fails and shows the error.

Things I’ve already tried:

  • Added the game as an exception in Windows Defender and firewall
  • Disabled antivirus / overlays (Discord, GeForce Experience etc.)
  • Updated Windows and GPU drivers
  • Reinstalled the game (including deleting the entire AppData\Local\Pokemon TCG Live folder)
  • Tested with administrator mode and compatibility settings
  • My internet connection is stable, and I also restarted my router

Despite all of this, the game still fails with error 19006. I already contacted the support, but none of the provided solutions worked, and I do not know what else I could try.

Can someone confirm what this error means and how to fix it? Is it a server-side issue, or something I need to change on my PC/network? I do not have a specific set up but somehow I cant find anything online that works which is super weird since I cant be the only one having this issue. Its very frustrating.

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