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Why don't cards appear?

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KOSSAINIS
KOSSAINIS Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

I saw a deck on YouTube that I want to use, but when I exchange to get a card sometimes not only do I not get the card but the card is like it was removed! That happened and with a card I got from a pack!

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  • Mod_Bee
    Mod_Bee Moderator Posts: 943 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hi there, @KOSSAINIS. Thank you for reaching out! We recommend getting in touch with our support team to take a look into the cards that don't appear. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us."

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