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I never received my items when I redeemed my code on the redemption site

I never received my items when I redeemed my code on the redemption site please help

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 846 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs

    Hello, @ShadowDex9000. We suggest submitting a ticket to our Support Team so they can take a closer look into the items you didn't receive after redeeming a code. To submit a ticket, please go to support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us."