I'm getting tired of this.

Jacs720

There is constantly a bug where the card is not displayed, it's only a magenta image, making your turn to freeze and not able to do anything. Also there was one time in which the other player "saved me" using Iono, but it created like a secondary deck and it made the thing worst somehow.

Mod_Nova

Hi @Jacs720! Welcome to the community. 🤗

Please contact our support team directly at this link with further information so that we can take a look into this issue for you. 🕵️‍♀️

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket.