[Pokémon TCG Live] Emergency Maintenance Notice
The Pokémon TCG Live game client is being taken back offline for emergency maintenance to investigate ongoing issues with latency, code redemptions, and matchmaking. Please see the Version 1.25.0 Gameplay Experience Disruptions thread for the latest updates.
The Pokémon TCG Live game client is being taken back offline for emergency maintenance to investigate ongoing issues with latency, code redemptions, and matchmaking. Please see the Version 1.25.0 Gameplay Experience Disruptions thread for the latest updates.
TCG redemption-access denied

Xmetalgodny
Member Posts: 1 ✭
my son plays the online game and he recently went to redeem some cards and it says access denied and we cannot scan or input the codes. Whats going on?
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Comments
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Hi @Xmetalgodny, is this issue still occurring? If so, our support team can further assist with the redemption issue. Please go to support.pokemon.com, select the Pokémon Trading Card Game Live option, and then click "Contact Us." Thank you!
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