The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
why am i getting Error 10011?
I haven't been able to connect with the game for the last couple of days. it's been stuck at 13/46 or 28/46 when loading then gave me the 1011 error. I have tried uninstalling and reinstalling the game, logging in, and logging back out. after yesterday's update, I could play on my phone but now I can't play on my phone or my computer. is there a way to fix this or do I have to wait for any issues to be solved on the server's end?
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Hello, @Lyra_Yard. We understand you're receiving an error when trying to connect to the game. We recommend submitting a ticket to our Support Team so they can investigate and assist you. Just head over to support.pokemon.com, select Pokémon Trading Card Game Live, and click "Contact Us." Thank you for reaching out!
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