[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
unable to receive prismatic evolutions event items in tcg live
grandOverlord
Member Posts: 4 ✭
hoping this get seen by someone on staff but I'm trying to participate in the ongoing event on tcg live but haven't received any of the items to do so. Any way to fix? logging in and out doesn't fix anything.
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Comments
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Hi there, @grandOverlord. We understand your concerns about not receiving event items. We suggest getting in contact with our support team by submitting a ticket to report this for assistance. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us." Thank you!
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