How to get back my cards

Nightfa3 · January 22

I scanned over 218 redemption cards and only 105 showed up on the app and I had prismatic evolution redemption cards I. There that never showed up on the app how do I get back the rest of my cards if the codes were already scanned

Mod_Nova · January 22

Hi @Nightfa3! Our support team can help you with this - please submit a ticket directly at this link.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket with further information. We appreciate your patience and understanding! 🙌

How to get back my cards

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