[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on October 14, 2025.
Please see the Version 1.31.0 - Patch Notes for more information.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on October 14, 2025.
Please see the Version 1.31.0 - Patch Notes for more information.
How to get back my cards
Nightfa3
Member Posts: 1 ✭
I scanned over 218 redemption cards and only 105 showed up on the app and I had prismatic evolution redemption cards I. There that never showed up on the app how do I get back the rest of my cards if the codes were already scanned
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Answers
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Hi @Nightfa3! Our support team can help you with this - please submit a ticket directly at this link.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket with further information. We appreciate your patience and understanding! 🙌
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