[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on October 14, 2025.
Please see the Version 1.31.0 - Patch Notes for more information.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on October 14, 2025.
Please see the Version 1.31.0 - Patch Notes for more information.
Diamonds generated after profile level up but in the end I am never rewarded the new amount
flippakis
Member Posts: 0 ✭
When my profile levels up there is a pop window that says that I was rewarded with 100 diamonds. I click the collect button the newly generated diamonds "move" to the top right of the screen in order to be merged with my current diamond amount.
But, the diamond amount never changes and it remains as it was before I leveled up.
This was surely observed during last 6(maybe more) level ups.
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Comments
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Hey @flippakis! 👋 Thanks for reporting this bug. Please reach out to our support team with further details here so they can help you further with your account.
Alternatively, head to support.pokemon.com, choose Pokémon TCG Live, and click the "Contact Us" text on the right side of your screen. We appreciate your patience and understanding!
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