[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on July 15, 2025 while an update is being applied. Please see the Version 1.28.0 Patch Notes for more information on changes and content additions.
Why wont my redeemed deck from twitch appear in my game?
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Shushina
Member Posts: 1 ✭
I got a deck folder thingy from twitch some day ago and I redeemed the code and claimed it and eveything. But it won’t show up in the game. And it says I’ve already redeemed the code when I double checked I got it. have this happend to anyone else?
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Answers
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Hi @Shushina! 👋 I recommend reaching out to our support team about this issue, as they will be able to help you directly with your account. Please submit a ticket by visiting support.pokemon.com - from there, click Pokémon TCG Live followed by "Contact Us" on the left side of the screen. Thank you!
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