Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Redeem code cards not showing in game

Crvgcarlos
Crvgcarlos Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

I hadn't finished my tutorial and I redeem two codes that I had. But when came back in game game, the tutorial blocked the animation of opening the package, now I can't see the cards and the packages are gone!

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 438 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hi, @Crvgcarlos! We understand your concerns with not being able to see your redeemed codes. Our support team is able to check into this and assist you. Please submit a ticket to our support team at support.pokemon.com, click on the Pokémon Trading Card Game Live link and select "Contact Us" for help! Thanks.

Categories