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Blurry screen after opening the game

rafaelwheels
rafaelwheels Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

Almost instantly after I open the game, the whole screen gets blurry and it shows an unreadable textbox. When i try to click it, the game tries to reload from start, but less than a second later the screen gets blurry again.

Tried restarting my PC, repairing the install, completely uninstalling and reinstalling… No changes at all.

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Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 322 mod
    25 LOLs 5 Agrees 25 Likes 5 Answers
    #2

    Hi @rafaelwheels. Thank you for reporting this issue. It sounds like you're encountering a recurring problem where the game screen goes blurry and shows an unreadable text box. Since the issue persists, can you escalate this further to our Support team? We recommend visiting support.pokemon.com. Once there, click on the Pokémon Trading Card Game Live link and select the "Contact Us" option to report the issue directly. Thank you for your patience, and for helping us improve the game!

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