Does Support Ever Respond To People?
Justin416420
Member Posts: 1 ✭
I sent PTCGL support team an email with a few problems I encountered as I lost 1 Pokemon 151 pack and a bundle of 3 Twilight packs. This was well over a week ago and no response. Checked both my main emails and still nothing.
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Answers
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The best way to get a response it's by opening a ticket in their support page:https://support.pokemon.com/
At list both times I used it they did respond and got my problems solved... you should try it.
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Hello @Justin416420. Our support team can assist, to reach them please go to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us". Thanks!
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